Data driven customer engagement
solutions for enterprises.

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Engage Hub focus on technology that delivers results – cross-channel customer engagement that harnesses the power of the web, MMS, SMS, voice, email, push notifications and social media. Packed full of features and designed specifically to help your business strengthen customer engagement and improve operational efficiency, it’s easy to see why some of the world’s most successful brands rely on Engage Hub to safely deliver their messages.

Choose your industry.

Retail

MNOs

Logistics

Financial Services

Take a look at our solution to see how we can help you connect with your customers.

Real-Time Data.

Disparate systems and incongruent data hinder customer engagement. Our technology has been built to seamlessly integrate into your existing systems, collecting real-time data, such as transactions, shipment notifications, inventory levels, geolocation, customer preferences and much more.

Engage Hub.

Our state of the art technology allows you to effortlessly build complex rules and decision paths based on real-time data. From one platform, you can design, create and orchestrate cross-channel conversations that improve operational efficiency and boost customer engagement.

Cross-Channel conversations.

With advanced scalable functionality and real-time analytics, every communication at every touch-point is focused for better engagement. Reach your customers where ever they are using SMS, MMS, Email, Push notifications and Facebook Messenger.

Some of our customers.

Our latest news.

November 21, 2017

What is real-time interaction management (RTIM) and should you care?

Customers today expect highly personalised digital experiences. Here we explore the real-time interaction (RTIM) phenomenon and explain how it delivers just that.
November 7, 2017

Conversational AI: The Pathway to Customer Centricity

At the start of 2017, many businesses embarked on digital transformation initiatives. These had the noble goals of implementing a customer-centric approach, streamlining internal operations and, ultimately, boosting revenue. But as we move towards 2018, how many have actually accomplished these aspirations?
October 31, 2017

Why You Need to Prioritise Productivity & 5 Next Steps

Productivity is vital to the growth of your employees, business and the wider economy. Read why (complete with productivity-enhancing tips).
October 24, 2017

7 Spook-tacular Misconceptions to Avoid when Delivering a Data-driven Customer Experience

Is the way you use data scaring your customers? Engage Hub sheds some ghoulish light on 7 spook-tacular data misconceptions to avoid when adopting a data-driven approach to customer engagement.

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