• About Us
  • Locations
  • Products

    Products

    • Journey Orchestration
      Map, visualise, automate and optimise customer journeys in real-time to exceed your customers' unique needs.
    • Journey Automation
      Automate and treat each customer as an individual by creating experiences that matter the entire lifecycle.
    • Conversational IVR
      Deflect calls using our native NLP-driven IVR for a consistent customer service with a human like experience.
    • Cross-channel Chatbot
      Revolutionise customer service by transforming all channels into efficient, cost-effective, self-service solutions.
    • Cross-Channel Campaign Management
      Communicate with customers at the right time, on the right channel, in a seamless and personalised way.
    • Integrations
      Orchestrate all interactions with your existing back-end systems, cloud applications, and partner services.
  • Industries

    Industries

    • Financial Services
      Drive cost savings while improving customer experience through automation.
    • Retail & Logistics
      Deliver hyper-personalised communications to your customers to streamline from purchase to delivery.
    • Telecommunications
      Harness new technologies to protect ARPU and drive new revenue streams in a competitive market.
    • Energy & Utilities
      Drive engagement and retention with cost-effective digital transformation.
  • Solutions

    Solutions

    • Digital Self-service
      Provide digital customer support to deflect calls and take pressure off your call centre.
    • Contact Centre Optimisation
      Drive significant cost reduction in your contact centre by deflecting calls and automating first-line support.
    • Emergency Management Services
      Support your customers and employees during difficult times with cross-channel real-time engagement.
    • Consent Management
      Manage customers opt-in consent preferences with ease and in real-time.
    • Intelligent Collections
      Automate comunications and payments to streamline and increase collections.
    • Regulatory Change Management (RegSolv)
      Connect, automate and track regulatory change management requirements by using our automation-driven solution.
  • Resources
  • Request a demo
  • Products
    • Journey Orchestration
    • Journey Automation
    • Conversational IVR
    • Cross-channel Chatbot
    • Cross-Channel Campaign Management
  • Industries
    • Financial Services
    • Retail & Logistics
    • Energy & Utilities
    • Telecommunications
  • Solutions
    • Digital Self-service
    • Emergency Management Services
    • Consent Management
    • Intelligent Collections
  • Resources
  • About Us
  • Locations
  • Request a demo

News and Press

Engage Hub enhances capabilities with Zendesk Integration

19 May 2022

Zendesk users can take full advantage of Engage Hub’s AI-powered Agent directly in Zendesk’s customer service platform.

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Engage Hub recognised in Real-Time Interaction Management report

28 January 2022

New independent report on Real-Time Integration Management (RTIM) includes Engage Hub among providers in the RTIM vendors’ landscape.

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Engage Hub recognised in Journey Management Platforms report

14 January 2022

New independent report on Journey Management Platforms includes Engage Hub among providers in the vendors’ landscape.

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Engage Hub logo on a white background

Engage Hub shortlisted as a finalist in the FStech Awards 2022 for a second year running

22 December 2021

Engage Hub has been named as a finalist in the ‘Best Customer Service and Experience Technology’ category.

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Engage Hub announces strategic partnership with Salesforce

10 December 2021

Salesforce users can now sync data, manage and review campaign performance and automate sales pipeline in Salesforce using Engage Hub’s customer engagement platform.

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How Friction Can Improve Your Customer Experience

22 November 2021

In this blog, Mark Grainger explores the good and the bad of friction – and how you can harness its power to increase customer retention.

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Products

  • Journey Orchestration
  • Journey Automation
  • Conversational IVR
  • Cross-channel Chatbot
  • Cross-Channel Campaign Management
  • Integrations

Solutions

  • Digital Self-service
  • Contact Centre Optimisation
  • Emergency Management Services
  • Consent Management
  • Intelligent Collections
  • Regulatory Change Management (RegSolv)

Industries

  • Financial Services
  • Retail & Logistics
  • Energy & Utilities
  • Telecommunications

Contact

Address

Studio 311
Highgate Studios
53/79 Highgate Road
London, UK
NW5 1TL

Phone Number
+ 44 (0) 20 7183 3860
Email
sales.enquiries@engagehub.com
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