Recently our Retail Industry Specialist, Simon Brennan, took part in a fireside chat alongside Head of CX and Data at M&S, Hayley Ward. The recording is now available on-demand.
Mark (VP Sales Europe, Engage Hub), Gillian (Customer Base Manager, Avant Money) and Joana (VP and Principal Analyst, Forrester) explain how journey orchestration will elevate your CX while streamlining internal processes – cost-effectively and at scale.
We’ve asked our expert Keith Eldridge, Director of Project Management, on the challenges he and his team helped to solve through the pandemic and beyond.
Recently our CEO, Ray Tierney, featured as a guest speaker on a webinar hosted by our strategic partner, The Executive Institute. In case you missed it, your can now access your free on-demand copy.
Our practical webinar explains why customer journeys are important and how journey insights and analytics can rapidly and drastically improve your customers’ experiences.
The time for multi-channel support is now. Watch now our webinar and learn how your businesses can efficiently respond to emergency.