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Latest Resources

Tackling Fraud: 3 Mobile Ecosystem Forum Takeaways

By Mark Grainger 24 May 2023

Engage Hub’s Mark Grainger joined experts at the Mobile Ecosystem Forum to discuss messaging fraud. Here are the highlights.

Data Orchestration

ChatGPT: How safe is your data?

By Luigi Loconte 11 May 2023

This blog looks at the data security and privacy risks to be aware of when using generative AI tools like ChatGPT. Read now.

Customer Service Automation

Customer Intent: What It Is and How to Leverage It

By Simon Brennan 28 April 2023

Read about how automatically capturing and analysing customer intent helps improve contact centre operations.