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Latest Resources

Data Orchestration

Consumer Week 2022: 4 Ways Retailers Should Harness Data

By Simon Brennan 25 October 2021

At Consumer Week 2022, we spoke with Hayley Ward, Head of CX and Data at Marks & Spencer, and shared 4 key ways retailers can harness the power of data.

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Customer Journey

How Journey Orchestration Helps You Respond to Changing Customer Behaviour

By Mark Grainger 18 October 2021

Real-time journey orchestration is key to engaging customers in times of shifting norms and expectations (like pandemics). Read why.

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Customer Journey

How to Connect Your Customer Data to Improve Your Customer Journey

By Karen Waters 3 August 2021

Data is key to delivering a seamless customer experience. These 4 steps will help you connect data across complex customer journeys. Read now.

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