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Latest Resources

Customer Experience

CX in 2022: 3 Takeaways from MyCustomer.com’s Roundtable

By Mark Grainger 17 January 2022

These takeaways from MyCustomer.com’s customer experience roundtable will help you shape your CX strategy in 2022 and beyond.

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Customer Experience

3 Trends Shaping Customer Experience in 2022

By Ray Tierney 10 January 2022

As we move into 2022, be guided by these 3 customer experience trends that will help drive revenue and loyalty.

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Customer Experience

Personalise Micro-moments to Drive Engagement this Christmas

By Simon Brennan 10 December 2021

Learn how to deliver hyper-personalised customer experiences – cost-effectively and at scale

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