London, UK, 22nd February 2023 – Engage Hub, the data-driven journey orchestration company, today announced that it has been shortlisted, as a finalist, in the ‘Anti-fraud Solution of the Year’ category at FStech Awards 2023.
The 23rd Annual FStech Awards celebrates excellence and innovation within the UK and EMEA financial services industry. Now in its 23rd year, the awards recognise and celebrate industry’s best and brightest. The annual event is organised by FStech, a leading online resource for technology and business decision-makers in the UK and EMEA financial services sector. The winners will be announced during the awards ceremony on 16th March 2023.
Engage Hub’s proactive fraud prevention and management solution, Message Authenticator, enables customers to quickly and easily verify any message they receive from the client. The solution uses real-time, automated security checks to immediately verify if a message received is genuine. If the message is found to be fraudulent, it provides the customers with clear instructions to delete the message and not click any links – protecting them and their data.
Karen Waters, Product and Marketing Director at Engage Hub comments on the shortlist, “I’m thrilled to see Engage Hub feature as a finalist – for a third year running – this time in the Anti-fraud Solution of the Year category at FStech Awards! This shortlist is yet another incredible recognition of the preemptive fraud management services we offer for our clients in the financial services sector.”
Karen concluded, “Message Authenticator is handling hundreds of queries per day – with thousands of customers using the inbound channel to determine the validity of the message. The solution provides a 24/7 instant response and removes the need for the customer to contact the bank, all while proactively protecting customers from fraud, reducing negative customer experience and operational costs as well as rebuilding customer trust.”
– ENDS –
At Engage Hub, we help our clients in the financial services sector to compete in their industry by delivering secure and trusted experience for their customers. Contact an expert to find out more about Engage Hub’s unique fraud prevention solutions and how we can help you increase revenue, drive significant cost savings and improve the overall experience throughout the customer lifecycle.