Engage Hub | Data-driven customer engagement solutions.
Important company update on Coronavirus (COVID-19)
The safety and well-being of our clients, employees and community is of the utmost importance to us. As we continue to support our customers, please click here to see our approach to COVID-19 outbreak.
Important company update on Coronavirus (COVID-19)
Important company update on Coronavirus (COVID-19)
The safety and well-being of our clients, employees and community is of the utmost importance to us. As we continue to support our customers, please click here to see our approach to COVID-19 outbreak.

Every customer is unique.
Engage each one.

Every customer is unique.
Engage each one.

Every customer is unique.
Engage each one.

Customer Journey Tracker.

Give your business insight into your customers journeys, allowing you to optimise and improve their experience in real-time

Customer Journey Tracker.
Customer Journey Tracker.

We help give your customers the flexibility to pay how and when they want

Intelligent Collections Solution.
Intelligent Collections Solution.
Intelligent Collections Solution.

We help give your customers the flexibility to pay how and when they want

Let's talk about NextGen IVR.

Our Interactive Voice Response is a next-generation intelligent automatic system that uses natural speech technology to predict caller intent and route calls to the most relevant self-service platform.

Let's talk about NextGen IVR.

Our Interactive Voice Response is a next-generation intelligent automatic system that uses natural speech technology to predict caller intent and route calls to the most relevant self-service platform.

Register for our upcoming live webinar
Register for our upcoming live webinar
Creating digital-first banking:
The importance of real-time communications in financial services.
Register for our upcoming live webinar
previous arrow
next arrow
Slider
You're in good company.

Activate

Overwhelmed by customer information, forever battling with legacy systems and data silos, and under increasing pressure to deliver a seamless experience for your customers. We get it (better than anyone else), you’ve got a tough job on your hands.

Let us take some of your stresses away. Engage Hub technology unifies and activates relevant data from your various systems - from transactions to customer preferences - to build a cohesive picture of when and how to best engage with your customers.

"It's great having Engage Hub as a partner, the multi channel technology solutions mean we can easily add further functionality to our existing systems with the use of APIs as we grow our business."
Tim Rooney, Commercial Director, Experian Consumer Information Services.

Engage

Your customers want you to understand them. They want a slick experience with your brand that is built around their wants and needs. They also want to get the right information, at the right time, in a place that suits them. Powered by AI, Engage Hub’s platform enables you to create more intelligent customer journeys that, over time, help you build long standing relationships with each and every customer.

"The Engage Hub platform enables us to communicate with our customers at every stage of the customer lifecycle. That might be the moment they use their debit card, any online transaction, or when they download their KBC Mobile App. It’s revolutionised our customer engagement strategy"
John O’Connell, Head of Transactional Banking, KBC Bank Ireland.
H
o
w
d
o
I
a
c
t
i
v
a
t
e
m
y
a
c
c
o
u
n
t
?
Hi Louise, your safety is important to us. We'll send your acctivation code to your trusted device.
That's great, thank you.
H
o
w
d
o
I
a
c
t
i
v
a
t
e
m
y
a
c
c
o
u
n
t
?
Hi Louise, your safety is important to us. We'll send your acctivation code to your trusted device.
That's great, thank you.
2 minutes later
Your account activation code is 459540. but you can simply login using this link. https://app.login.com
2 days later
Hi Louise, it's Zac. You sheduled a call to discuss payments setup issues. let's get that sorted for you.
1 week later
Hi Louise, we value your feedback. Take our customer satisfaction survey here: https://feedback.com

Retain

Happy customers are loyal customers. And loyal customers bring repeat business.

They are a key part of your company’s growth and stability. You need to keep these customers engaged with well-timed and intelligent communications, in order to boost your customer satisfaction, CLV and retention rates.

At Engage Hub, we’ve developed a platform that connects legacy systems and collects real-time data to automate decisions so that your customers only receive relevant and timely communications. Whether that’s an onboarding email to a new customer, a text message to confirm a delivery, or a message on Facebook to solve a customer query – we make sure you are communicating with your customers on their terms.