Data driven customer engagement
solutions for enterprises.

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Engage Hub focus on technology that delivers results – cross-channel customer engagement that harnesses the power of the web, MMS, SMS, voice, email, push notifications and social media. Packed full of features and designed specifically to help your business strengthen customer engagement and improve operational efficiency, it’s easy to see why some of the world’s most successful brands rely on Engage Hub to safely deliver their messages.

Choose your industry.

Retail

MNOs

Logistics

Financial Services

Take a look at our solution to see how we can help you connect with your customers.

Real-Time Data.

Disparate systems and incongruent data hinder customer engagement. Our technology has been built to seamlessly integrate into your existing systems, collecting real-time data, such as transactions, shipment notifications, inventory levels, geolocation, customer preferences and much more.

Engage Hub.

Our state of the art technology allows you to effortlessly build complex rules and decision paths based on real-time data. From one platform, you can design, create and orchestrate cross-channel conversations that improve operational efficiency and boost customer engagement.

Cross-Channel conversations.

With advanced scalable functionality and real-time analytics, every communication at every touch-point is focused for better engagement. Reach your customers where ever they are using SMS, MMS, Email, Push notifications and Facebook Messenger.

Some of our customers.

Our latest news.

December 7, 2017

Push Notifications – The Future of Digital Communications for Banks?

Your customers are busy people. They have numerous apps and are constantly bombarded with information, offers and advice. Push notifications are a great way to grab their attention.
November 30, 2017

If the customer’s always right, then it’s time to start listening to them

As the old adage goes, the customer – no matter how difficult they’re being – is always right. Of course there’s no accounting for an individual’s particular preferences for what constitutes good customer service, but at the end of the day, that’s a service provider’s problem, not the customers.
November 28, 2017

All set to deliver a sparkling customer experience this Christmas?

Are you all set to deliver a sparkling customer experience this Christmas? Read Engage Hub’s tips to help your business thrive this festive season.
November 21, 2017

What is real-time interaction management (RTIM) and should you care?

Customers today expect highly personalised digital experiences. Here we explore the real-time interaction (RTIM) phenomenon and explain how it delivers just that.

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Want to see Engage Hub in action?

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