Developing a data mindset:

How to use consumer intelligence to your greatest advantage

[Available on-demand]

Recently, our Retail Industry Specialist, Simon Brennan, took part in a fireside chat alongside Head of CX and Dara at M&S, Hayley Ward.

The recording is now available on-demand, so take this opportunity to learn more from Simon and Hayley about their data strategy and how to stay ahead of customer intelligence trends.

Presented By Simon Brennan, Hayley Ward 15 October 2021
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During this unmissable event hosted by Retail Week, our experts covered topics such as:

  • How to maximise customer data to create a better experience for your customers.
  • Understanding the potential of real-time data and how to benefit from it.
  • Where the limits to customer data segmentation lie.
  • How to build a long-term strategy for ongoing success.