London, UK, 7th October 2021 – Engage Hub, the data-driven journey orchestration company, today announced that it has been shortlisted, as a finalist, in the ‘Best Application of Technology’ category, for the Customer Satisfaction Awards 2021 hosted by the Institute of Customer Service.
The UK Customer Satisfaction Awards 2021 are the UK’s most prestigious customer service awards, run by the professional body for customer service. Hosted and organised by the Institute of Customer Service (ICS), a UK’s independent professional customer service body, the awards recognise those who have gone above and beyond during what will have been an extremely challenging year.
Karen Waters, Product and Marketing Director at Engage Hub comments on the inclusion: “I’m thrilled to see Engage Hub feature as a finalist in the Best Application of Technology category for this year’s UK Customer Satisfaction Awards! The recognition from a prestigious organisation such as the Institute of Customer Service is a great milestone for Engage Hub as we continue to deliver an industry leading journey automation services and communication platform for our clients in the UK, Ireland and beyond.”
Karen continues, “At Engage Hub, we are continuously working with our existing and new clients to provide automated solutions that not only have a positive impact on the customer experience but also deliver more tangible business results such as reduced cost and improved efficiency. To date, our solutions have enabled our clients from across all sectors to digitally transform the customer experience while exceeding customer expectations and streamlining operations.”
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