Webinars

Customer Service Automation

AI Chatbot Product Demo – Efficiency & Empowerment

Presented By Kayleigh Tait (Head of Marketing, MaxContact), Simon Brennan (VP Sales, Engage Hub) 21 December 2023

Watch this insightful webinar to explore how AI-powered Chatbots can optimise contact centre budgets.

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The RegTech Association’s Conduct, Culture and Ethics

Presented By Colm Dowd 13 September 2023

Watch Engage Hub's Colm Dowd talk all things RegTech that address the global challenges across a complex regulatory landscape.

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Data Orchestration

Consumer Duty: Are You Ready?

Presented By Mark Grainger Colm Dowd Oli Platt 3 February 2023

Watch our on-demand virtual panel discussion and hear from the panel of experts on the Consumer Duty regulation.

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Customer Service Automation

Digital Innovation in Councils: How to Improve Efficiency while Exceeding Residents Expectations

Presented By Mark Harris, Kevin Stewart and Thomas Clark. 22 February 2022

Watch our on-demand virtual roundtable and hear from the panel of experts on how CX technology helps local authorities overcome their current challenges.

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Customer Experience

How are CX leaders responding to the customer experience megatrends?

Presented By Mark Grainger, Tabitha Dunn, Patricia Sanchez Diaz, Keith Gait 6 December 2021

We recently partnered with MyCustomer.com on a virtual roundtable. The recording is now available on-demand, so take this opportunity to discover how CX Leaders are responding to the customer experience megatrends - and how they are preparing for 2022.

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Customer Journey

Developing a data mindset: How to use consumer intelligence to your greatest advantage

Presented By Simon Brennan, Hayley Ward 15 October 2021

Recently our Retail Industry Specialist, Simon Brennan, took part in a fireside chat alongside Head of CX and Data at M&S, Hayley Ward. The recording is now available on-demand.

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