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News and Press

Engage Hub recognised in the Customer Journey Orchestration Landscape report

1 February 2024

New independent report on the Customer Journey Orchestration includes Engage Hub among providers in the vendors’ landscape.

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Generative AI Promises Conversational CX For Customers And CX Pros

19 December 2023

Engage Hub contributes to Forrester's 'The Potential Of Generative AI For Customer Journey Mapping, Analytics, And Orchestration' trends report.

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Engage Hub and MaxContact Partner to Optimise Contact Centre Operations

19 December 2023

The partnership involves collaboration on contact centre solutions, including using Engage Hub’s AI-powered Chatbot to provide 24/7, self-service capabilities for customers.

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Engage Hub and MaxContact Partner

19 December 2023

Engage Hub has announced a partnership with UK-based Contact Centre Software provider (CCaaS), MaxContact, to help organisations maximise cost savings, service levels and efficiency in contact centres.

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Engage Hub and MaxContact Partner to Optimise Contact Centre Operations

6 December 2023

MaxContact strengthens CCaaS solution by partnering with Engage Hub’s AI-powered Chatbot solution.

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Engage Hub Recognised in Real-Time Interaction Management (RTIM) Report

15 November 2023

New independent report on Real-Time Interaction Management includes Engage Hub among other 42 providers in this vendors’ landscape.

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