New independent report on the Customer Journey Orchestration includes Engage Hub among providers in the vendors’ landscape.
Engage Hub contributes to Forrester's 'The Potential Of Generative AI For Customer Journey Mapping, Analytics, And Orchestration' trends report.
The partnership involves collaboration on contact centre solutions, including using Engage Hub’s AI-powered Chatbot to provide 24/7, self-service capabilities for customers.
Engage Hub has announced a partnership with UK-based Contact Centre Software provider (CCaaS), MaxContact, to help organisations maximise cost savings, service levels and efficiency in contact centres.
MaxContact strengthens CCaaS solution by partnering with Engage Hub’s AI-powered Chatbot solution.
New independent report on Real-Time Interaction Management includes Engage Hub among other 42 providers in this vendors’ landscape.
