• About Us
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  • Products

    Products

    • Journey Orchestration
      Use journey orchestration to tailor individual journeys for every customer based on their previous behaviour
    • Journey Automation
      With journey automation you can treat each customer as an individual by creating meaningful experiences throughout the entire lifecycle.
    • Conversational IVR
      Deflect calls using our native NLP-driven conversational IVR for a consistent customer service with a human like experience.
    • AI Chatbot
      Revolutionise customer service by transforming all channels into efficient, cost-effective, self-service solutions.
    • Cross Channel Marketing
      Communicate with customers at the right time, on the right channel, in a seamless and personalised way with Cross Channel Marketing
    • Integrations
      Orchestrate all interactions with your existing back-end systems, cloud applications, and partner services.
  • Industries

    Industries

    • Financial Services
      Drive cost savings while improving customer experience through automation.
    • Retail & Logistics
      Deliver hyper-personalised communications to your customers to streamline from purchase to delivery.
    • Telecommunications
      Harness new technologies to protect ARPU and drive new revenue streams in a competitive market.
    • Energy & Utilities
      Drive engagement and retention with cost-effective digital transformation.
  • Solutions

    Solutions

    • Digital Self-service
      Provide digital customer support to deflect calls and take pressure off your call centre.
    • Call Centre Optimisation
      Drive significant cost reduction in your call centre by deflecting calls and automating first-line support.
    • Emergency Management Services
      Support your customers and employees during difficult times with cross-channel real-time engagement.
    • Consent Management System
      Manage customers opt-in consent preferences with ease and in real-time.
    • Intelligent Collections
      Automate comunications and payments to streamline and increase collections.
    • Regulatory Change Management (RegSolv)
      Connect, automate and track regulatory change management requirements by using our automation-driven solution.
  • Resources

    Resources

    • Whitepapers
      Download our comprehensive set of guides and reports on industry trends and new products shaping CX and journey orchestration.
    • Videos
      Explore our videos library to see how we can support you and your business.
    • Webinars
      Watch as our team of experts and guests discuss the latest in CX developments and technological innovations.
    • Blogs
      Browse our library of insights, trends and ideas on CX and journey orchestration.
    • News and Press
      Discover how businesses across the globe are using our solutions to revolutionise CX.
    • Case studies
      Keep up to date with Engage Hub’s latest news, forthcoming events and industry developments.
  • Request a demo
  • Products
    • Journey Orchestration
    • Journey Automation
    • Conversational IVR
    • AI Chatbot
    • Cross Channel Marketing
  • Industries
    • Financial Services
    • Retail & Logistics
    • Energy & Utilities
    • Telecommunications
  • Solutions
    • Digital Self-service
    • Emergency Management Services
    • Consent Management System
    • Intelligent Collections
    • Regulatory Change Management (RegSolv)
  • Resources
    • Whitepapers
    • Videos
    • Webinars
    • Blogs
    • News and Press
    • Case studies
  • About Us
  • Locations
  • Request a demo

News and Press

Engage Hub logo on a white background

HGS UK and Engage Hub announce partnership to expand AI capabilities across CX

14 February 2023

HGS and Engage Hub join forces to enhance and differentiate customer experience (CX) across multiple sectors in the UK

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Engage Hub recognised as a cloud software provider by Crown Commercial Service

16 November 2022

Engage Hub continues to be a part of CCS’s G-Cloud Framework, ensuring higher assurance and better support for government and local authority organisations.

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Engage Hub shortlisted for 2022 Engage Awards for fraud management success

8 November 2022

Engage Hub has been named a finalist alongside a Leading Irish Bank in the ‘Best Use of Technology in Customer Engagement’ category.

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Engage Hub wins at the Sainsbury’s Tech Peak Performance Awards

18 October 2022

Engage Hub has been named a winner in the ‘Tech Supplier Award for Innovation’ category

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Engage Hub in collaboration with a Leading Irish Bank has been shortlisted as a finalist in the FS Dublin Awards 2022

18 October 2022

Engage Hub and Leading Irish Bank has been named as a finalist in the ‘Customer Experience’ category

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Engage Hub Marketplace Announcement

29 September 2022

NayaOne is thrilled to announce that Engage Hub has joined the NayaOne Marketplace, making Engage Hub’s Regulatory Change Management solution, RegSolv, accessible to a diverse range of institutions.

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Products

  • Journey Orchestration
  • Journey Automation
  • Conversational IVR
  • AI Chatbot
  • Cross Channel Marketing
  • Integrations

Solutions

  • Digital Self-service
  • Call Centre Optimisation
  • Emergency Management Services
  • Consent Management System
  • Intelligent Collections
  • Regulatory Change Management (RegSolv)

Industries

  • Financial Services
  • Retail & Logistics
  • Energy & Utilities
  • Telecommunications

Contact

Address

Engage Hub Ltd
86-90 Paul Street
London
EC2A 4NE

Phone Number
+ 44 (0) 20 7183 3860
Email
sales.enquiries@engagehub.com
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