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News and Press

Debunking the myths around UX

4 February 2019

What is best practice when it comes to UX? Unfortunately, a lot of advice out there on 'user experience' (UX) directly contradicts other advice. Some of this bad advice is simply out of date, but some is simply wrong - always was, always will be. How do these myths take hold?

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Avoiding the little mistakes that lead to huge data breaches

4 February 2019

When GDPR was finally put into motion earlier last year, and the reems of emails associated with it from online retailers finally stopped, many hoped that for EU citizens a new era of improved personal data security was around the corner. The regulation was very much a watershed moment in the overall debate that has been dominated by increased worr

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The need for a customer-centric bank

28 January 2019

For financial services providers, the needs of their customers must be at the heart of their digital transformation. This is true for both fintechs looking to steal business from established players, and those established players looking to protect their market share.

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Engage Hub recognised as RTIM provider by independent research firm as it pushes to deliver personal experiences

23 January 2019

New independent report on real-time interaction management names Engage Hub as one of five cross-channel communications provider in the RTIM vendors landscape.

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