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      Use journey orchestration to tailor individual journeys for every customer based on their previous behaviour
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      With journey automation you can treat each customer as an individual by creating meaningful experiences throughout the entire lifecycle.
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      Deflect calls using our native NLP-driven conversational IVR for a consistent customer service with a human like experience.
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      Revolutionise customer service by transforming all channels into efficient, cost-effective, self-service solutions.
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      Drive cost savings while improving customer experience through automation.
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      Harness new technologies to protect ARPU and drive new revenue streams in a competitive market.
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    • Digital Self-service
      Provide digital customer support to deflect calls and take pressure off your call centre.
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      Drive significant cost reduction in your call centre by deflecting calls and automating first-line support.
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      Support your customers and employees during difficult times with cross-channel real-time engagement.
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      Manage customers opt-in consent preferences with ease and in real-time.
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      Automate comunications and payments to streamline and increase collections.
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      Connect, automate and track regulatory change management requirements by using our automation-driven solution.
  • Resources

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    • Whitepapers
      Download our comprehensive set of guides and reports on industry trends and new products shaping CX and journey orchestration.
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      Explore our videos library to see how we can support you and your business.
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      Browse our library of insights, trends and ideas on CX and journey orchestration.
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      Discover how businesses across the globe are using our solutions to revolutionise CX.
    • Case studies
      Keep up to date with Engage Hub’s latest news, forthcoming events and industry developments.
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  • Products
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    • Journey Automation
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    • Retail & Logistics
    • Energy & Utilities
    • Telecommunications
  • Solutions
    • Digital Self-service
    • Emergency Management Services
    • Consent Management System
    • Intelligent Collections
    • Regulatory Change Management (RegSolv)
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News and Press

Debunking the myths around UX

4 February 2019

What is best practice when it comes to UX? Unfortunately, a lot of advice out there on 'user experience' (UX) directly contradicts other advice. Some of this bad advice is simply out of date, but some is simply wrong - always was, always will be. How do these myths take hold?

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Avoiding the little mistakes that lead to huge data breaches

4 February 2019

When GDPR was finally put into motion earlier last year, and the reems of emails associated with it from online retailers finally stopped, many hoped that for EU citizens a new era of improved personal data security was around the corner. The regulation was very much a watershed moment in the overall debate that has been dominated by increased worr

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The need for a customer-centric bank

28 January 2019

For financial services providers, the needs of their customers must be at the heart of their digital transformation. This is true for both fintechs looking to steal business from established players, and those established players looking to protect their market share.

Read More >
Engage Hub logo on a white background

Engage Hub recognised as RTIM provider by independent research firm as it pushes to deliver personal experiences

23 January 2019

New independent report on real-time interaction management names Engage Hub as one of five cross-channel communications provider in the RTIM vendors landscape.

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Products

  • Journey Orchestration
  • Journey Automation
  • Conversational IVR
  • AI Chatbot
  • Cross Channel Marketing
  • Integrations

Solutions

  • Digital Self-service
  • Call Centre Optimisation
  • Emergency Management Services
  • Consent Management System
  • Intelligent Collections
  • Regulatory Change Management (RegSolv)

Industries

  • Financial Services
  • Retail & Logistics
  • Energy & Utilities
  • Telecommunications

Contact

Address

Engage Hub Ltd
86-90 Paul Street
London
EC2A 4NE

Phone Number
+ 44 (0) 20 7183 3860
Email
sales.enquiries@engagehub.com
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