What is best practice when it comes to UX? Unfortunately, a lot of advice out there on 'user experience' (UX) directly contradicts other advice. Some of this bad advice is simply out of date, but some is simply wrong - always was, always will be. How do these myths take hold?
When GDPR was finally put into motion earlier last year, and the reems of emails associated with it from online retailers finally stopped, many hoped that for EU citizens a new era of improved personal data security was around the corner. The regulation was very much a watershed moment in the overall debate that has been dominated by increased worr
For financial services providers, the needs of their customers must be at the heart of their digital transformation. This is true for both fintechs looking to steal business from established players, and those established players looking to protect their market share.
New independent report on real-time interaction management names Engage Hub as one of five cross-channel communications provider in the RTIM vendors landscape.