Engage Hub are pleased to announce their attendance at the Executive Leaders Summit 2019, the event brings together progressive business leaders to be inspired by international experts and industry leaders, to network with executive directors, and to learn about the latest leadership and strategy trends that are impacting today’s organisations.
Customer Service Automation
Get practical and actionable tips on increasing cost savings and efficiency in your contact centre – while safeguarding the quality of service you offer.
Customer Experience
WhatsApp is a powerful customer experience tool, with a staggering user base of over 2 billion people in 180 countries worldwide. This article explores key reasons why WhatsApp should be integral to your channel strategy.
Data Orchestration
What is RTIM and why should you prioritise it in your long-term customer experience strategy? Read this article to find out.