Engage Hub shortlisted as a finalist in Retail Systems Awards 2021

London, UK, 6th April 2021Engage Hub, the data-driven journey orchestration company, today announced that it has been shortlisted, as a finalist, in the Omnichannel Technology Vendor of the Year category, for the Retail Systems Awards 2021.

The Retail Systems Awards 2021 focuses on celebrating excellence and innovation in the retail sector. The Retail Systems Awards returns for a 16th year, bringing together the industry’s best and brightest for the biggest evening in the retail technology calendar. Hosted and organised by Retail Systems, a leading website for senior-level technology and business decision-makers in retail and e-commerce, the awards showcase the achievements of those within the sector.

Karen Waters, Product and Marketing Director at Engage Hub comments on the inclusion: “I’m thrilled to see Engage Hub feature as a finalist in the Omnichannel Technology Vendor of the Year for this year’s Retail Systems Awards! It is a fantastic testimonial to the services we provide for our clients, especially to those in the retail sector”.

Karen continues, “Engage Hub’s unique journey orchestration and automation solutions enable Retailers to deliver digital self-service and hyper-personalised communications, throughout the lifecycle – from purchase to delivery. Our solutions have enabled our clients in the Retail sector to significantly reduce costs by deflecting 68% of contact centre calls to self-service channels – while digitally transforming their customers’ experience.”

Engage Hub was announced as a finalist for the Retail Systems Awards on the 25th March 2021. The Retail Systems awards ceremony will take place on 24th June 2021.