Cross-channel conversations.

Engage Hub boasts a huge range of customer engagement channels, from Email and SMS, to Push Notifications and Facebook Messenger.

Mobile Messages

Instigate two-way SMS and MMS conversations with your customers

SMS and MMS messaging has an unrivalled open and click-through rate (CTR). This combined with content-rich, mobile responsive landing pages means that it’s an ideal channel for marketing promotions, daily appointment reminders, custom order confirmations and important travel updates – among many other uses.

Push Notifications

Prompt immediate interaction

Use push notifications to speak directly to your customers, regardless of whether or not they are active in your app. Push notifications are extremely effective at driving immediate interaction because they don’t get blocked by archaic spam filters, or overlooked in an inbox.


Deliver outstanding customer service

Our cloud-based Voice solutions have been purposefully designed to maximise call handling efficiencies for any business, of any size. Feature rich, with extensive integration capabilities, voice provides a vital interface between your business and your customers.

Whether you require call routing, interactive voice response (IVR), call connect, or any other call handling solution, you can use our Voice technology to seamlessly interact with callers, gather important business information and route calls to appropriate agents across the globe.

Facebook Messenger

Engage with 1.65 billion monthly active Facebook users

From Engage Hub, you’ll be able to send and respond to messages within the Facebook Messenger app. Messenger works like texting (SMS) and other mobile messaging apps to let you reach people instantly on their phones. With the number of Facebook Messenger users increasing exponentially, this channel presents a huge opportunity for savvy enterprises looking to engage with an ever growing consumer base.


A powerful way to connect with over 889 million customers.

International businesses that have existing call centers and are looking to divert phone and email traffic to WeChat with the aim of reducing costs, are now able to use the Engage Hub platform to streamline two-way conversations with customers. WeChat Official Service Accounts can detect user location, so it’s also a great fit for location-based communications and combining the power of Synapse, businesses can easily set-up business rules to intelligently automate all customer interactions.

Want to see Engage Hub in action?