• About Us
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  • Products

    Products

    • Journey Orchestration
      Use journey orchestration to tailor individual journeys for every customer based on their previous behaviour
    • Journey Automation
      With journey automation you can treat each customer as an individual by creating meaningful experiences throughout the entire lifecycle.
    • Conversational IVR
      Deflect calls using our native NLP-driven conversational IVR for a consistent customer service with a human like experience.
    • AI Chatbot
      Revolutionise customer service by transforming all channels into efficient, cost-effective, self-service solutions.
    • Cross Channel Marketing
      Communicate with customers at the right time, on the right channel, in a seamless and personalised way with Cross Channel Marketing
    • Integrations
      Orchestrate all interactions with your existing back-end systems, cloud applications, and partner services.
  • Industries

    Industries

    • Financial Services
      Drive cost savings while improving customer experience through automation.
    • Retail & Logistics
      Deliver hyper-personalised communications to your customers to streamline from purchase to delivery.
    • Telecommunications
      Harness new technologies to protect ARPU and drive new revenue streams in a competitive market.
    • Energy & Utilities
      Drive engagement and retention with cost-effective digital transformation.
  • Solutions

    Solutions

    • Digital Self-service
      Provide digital customer support to deflect calls and take pressure off your call centre.
    • Call Centre Optimisation
      Drive significant cost reduction in your call centre by deflecting calls and automating first-line support.
    • Emergency Management Services
      Support your customers and employees during difficult times with cross-channel real-time engagement.
    • Consent Management System
      Manage customers opt-in consent preferences with ease and in real-time.
    • Intelligent Collections
      Automate comunications and payments to streamline and increase collections.
    • Regulatory Change Management (RegSolv)
      Connect, automate and track regulatory change management requirements by using our automation-driven solution.
  • Resources

    Resources

    • Whitepapers
      Download our comprehensive set of guides and reports on industry trends and new products shaping CX and journey orchestration.
    • Videos
      Explore our videos library to see how we can support you and your business.
    • Webinars
      Watch as our team of experts and guests discuss the latest in CX developments and technological innovations.
    • Blogs
      Browse our library of insights, trends and ideas on CX and journey orchestration.
    • News and Press
      Discover how businesses across the globe are using our solutions to revolutionise CX.
    • Case studies
      Keep up to date with Engage Hub’s latest news, forthcoming events and industry developments.
  • Request a demo
  • Products
    • Journey Orchestration
    • Journey Automation
    • Conversational IVR
    • AI Chatbot
    • Cross Channel Marketing
  • Industries
    • Financial Services
    • Retail & Logistics
    • Energy & Utilities
    • Telecommunications
  • Solutions
    • Digital Self-service
    • Emergency Management Services
    • Consent Management System
    • Intelligent Collections
    • Regulatory Change Management (RegSolv)
  • Resources
    • Whitepapers
    • Videos
    • Webinars
    • Blogs
    • News and Press
    • Case studies
  • About Us
  • Locations
  • Request a demo

Whitepapers

AI-driven technologies:

28 June 2021
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Customer Journey Automation

9 April 2021
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Whitepaper book

Retailers guide to a seamless and personalised experience

23 March 2021
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Customer Service in the Digital era whitepaper - Discover Chatbot

Customer Service in the digital era.

24 November 2020
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The ‘New Normal’ for customer experience

6 October 2020
Read This Whitepaper >

Revolutionise your customer journey.

7 May 2020
Read This Whitepaper >
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Products

  • Journey Orchestration
  • Journey Automation
  • Conversational IVR
  • AI Chatbot
  • Cross Channel Marketing
  • Integrations

Solutions

  • Digital Self-service
  • Call Centre Optimisation
  • Emergency Management Services
  • Consent Management System
  • Intelligent Collections
  • Regulatory Change Management (RegSolv)

Industries

  • Financial Services
  • Retail & Logistics
  • Energy & Utilities
  • Telecommunications

Contact

Address

Engage Hub Ltd
86-90 Paul Street
London
EC2A 4NE

Phone Number
+ 44 (0) 20 7183 3860
Email
sales.enquiries@engagehub.com
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