Email is one of the most pervasive digital channels, in fact the number of email users worldwide is forecasted to rise to 2.9 billion by 2019. With such a large database of users around the world and the total number of email sends reaching 105 billion a day, it has become increasingly important to ensure your email communications are cutting through the noise.
These email guidelines will help build a great foundation for your communication plans by providing you with the guidance you need to stop your emails landing in your customers spam folders.
Follow these best practices to ensure your multilingual customer support is effective and efficient. Read now.
Which is better for marketing campaigns or service delivery messages – SMS or WhatsApp? Here, we compare the capabilities. Read now.
Learn how to enhance customer service with WhatsApp, Facebook Messenger, Telegram and X. Read this overview of key features, benefits and strategies.