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London, UK, 12th October 2020 – Engage Hub, the data-driven customer engagement company, today announced that it has been named as a supplier within the Crown Commercial Service’s G-Could 12 Framework.
Engage Hub’s real-time journey orchestration and cross-channel communications platform delivers improved customer experience (CX) and operational efficiencies, along with a dedicated agile team offering rapid journey automation for enterprise companies and public sector organisations.
The Crown Commercial Service (CCS) supports the public sector to achieve maximum commercial value when procuring common goods and services. In 2018/19, the CCS helped the public sector to achieve commercial benefits worth £945m – supporting world-class public services that offer best value for taxpayers.
The CCS Digital Marketplace enables public sector organisations in the UK to implement cloud-based technology in a quick and compliant way. The legislation allows for digital solutions to be deployed more efficiently, without a lengthy tender process.
Ray Tierney, CEO at Engage Hub said: “We are delighted to be a part of the G-Cloud Framework to provide cloud software solutions to the Crown Commercial Service. We have a long-established track record of delivering exceptional digital transformation programmes for our clients across multiple sectors. This framework agreement now allows us to bring our solutions and expertise to the public sector and work towards achieving their digital goals.”
Lisa Rose, Business Development Manager added: “We recognise that customer service requirements and digital transformation objectives within the public sector are demanding, especially now in the midst of a global pandemic. The ability to deliver innovative digital solutions efficiently and with the confidence that they meet government security standards is a must.”
For more on Engage Hub’s Cloud Solution features and benefits, click here.
About Engage Hub
At Engage Hub, it’s our mission to make sure your business treats your customers as individuals to engage each and every one, so you win them over faster and keep them for longer.
With over 30 years in the business, our services have evolved alongside the needs of our clients, including some of the world’s most successful brands across the financial services, utilities, telecoms, retail and logistics sectors. We understand the challenges you face – from data silos to legacy systems – and have built intelligent, intuitive and effective solutions that work for you.
Our commitment to excellence has helped us build a reputation as the leading global provider of data-driven consumer engagement and customer retention solutions. At a time when brand loyalty is at an all-time low, our data orchestration technology delivers the kind of experiences your customers have now come to expect. So, you can always keep them engaged and happy.