London, UK, 5th July 2023 – After 7 years of collaboration, Engage Hub, a global leader in data-driven journey orchestration and cross-channel communications, has acquired Engage Interactive, an Australian provider of customer engagement and interactive promotion solutions. The news significantly enhances Engage Hub’s ability to deliver journey orchestration solutions directly to organisations in Australia within the SMB, enterprise and government categories – and further strengthens Engage Hub’s recurring revenue growth across multiple sectors.
Headquartered in Sydney, Engage Interactive offers customer engagement solutions and channel orchestration capability to a range of organisations. It also provides interactive marketing and promotional campaign services to major brands and media outlets in the region.
Since 2016, Engage Interactive has been Engage Hub’s Australian reseller partner, using their platform and support capabilities to deliver strong recurring revenue working with leading brands and organisations – including Westpac, American Express, Australian Football League, Telstra, News Corp Australia, Weatherzone, Queensland Department of Education, Ladbrokes, Now Book It and Maropost.
“Engage Interactive has been a wonderful partner over the past 7 years. They have a similar ethos and mission in their drive to help organisations deliver better customer experiences, cost-effectively and at scale,” said Ray Tierney, CEO of Engage Hub. “Given its strong business model, customer base and track record, it made complete sense to deepen the relationship as Engage Hub looks to expand its operations and reach in Australia.”
“Engage Hub is known globally for its cross-channel and journey orchestration capabilities,” said Amy Laverty of Engage Interactive. “Joining forces gives our customers and staff new opportunities to leverage the best technology in this fast-moving space.”
Engage Hub is widely recognised in the customer engagement and journey orchestration space, most recently in Forrester’s Cross-Channel Marketing Hubs Landscape Report, Q1 2023.
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