Next Best Action uses AI and machine learning to improve campaign conversion rates, customer satisfaction and ARPU. Read how it works.
Read how MNOs can build loyalty, manage high enquiry volumes and ensure a seamless customer journey across channels.
Find out how Engage Hub helped Weve to deliver an innovative mobile campaign that utilised train delays as the trigger point to prompt commuters to buy a can of Gordon's G&T.
It’s a challenging time to be a mobile network operator (MNO). Despite investing over $700 billion in infrastructure investment during the last 10 years, revenue growth has stagnated and margins have declined. The main reason? Market saturation.
What is real-time interaction management (RTIM) and should you care?