Next-gen messaging channel RCS gives you an easy way to deliver engaging, rich content – so you can nurture relationships and boost campaign ROI.
How can you identify and verify (ID&V) customers effectively in a digital economy – without compromising the customer experience? Read about it here.
Organisations that are leveraging automation and self-service have been found to be more resilient in the face of pandemic-related challenges. In this blog, we look at ways automation technology helps to deliver seamless customer service while significantly reducing operational costs.
Live chat is a powerful customer service tool that helps you stand out in the market and build long-term relationships with customers.
In this blog, we’ve compiled a few tips and strategies to ensure that everything runs smoothly once your bot starts communicating with your customers. Take a look.
In this blog, we explain how investing in Chatbot technology will make your business goals more achievable. Read now.
