Consumers are constantly connected and they interact with retailers when, where and how they choose. As a result, the retail environment is changing at rapid pace to remain competitive.
Follow these best practices to ensure your multilingual customer support is effective and efficient. Read now.
Which is better for marketing campaigns or service delivery messages – SMS or WhatsApp? Here, we compare the capabilities. Read now.
Learn how to enhance customer service with WhatsApp, Facebook Messenger, Telegram and X. Read this overview of key features, benefits and strategies.