Read about 3 ways you can integrate your thinking around social media and customer experience – and enhance your efforts in both areas.
Consumers are constantly connected and they interact with retailers when, where and how they choose. As a result, the retail environment is changing at rapid pace to remain competitive.
Download this whitepaper to discover:
• Insight and statistics from leading analysts, discussing changes that have impacted the retail environment and what that means for both online and brick-and-mortar stores
• Key market trends and the influence they’ve had on consume expectations
• Practical advice on how you can deliver a connected, seamless experience across every touchpoint