Customer Service Automation

Next Step In Automation: What does Next Best Action look like in practice?

By Engage Hub expert 19 July 2021

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Retail whitepaper open page booklet

Customer Journey Automation

How to unfold complex customer journeys to deliver hyper-personalised retail experiences.

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Latest Resources

Data Orchestration

4 Challenges Facing RegTech Implementation

By Colm Dowd 18 September 2023

​​In this blog, we'll look at the hurdles facing RegTech implementation in financial services, flagging up important considerations when looking at solutions

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Customer Service Automation

Customer Intent: How to Understand, Capture & Leverage It

By Simon Brennan 7 September 2023

Read about the significance of customer intent and how you can capture and leverage this valuable insight.

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Customer Communications

Making Sense of RegTech: 4 RegTech Association Takeaways

By Colm Dowd 2 August 2023

Engage Hub’s Colm Dowd attended the #RegTechEdgeNoBorders event. Here are four key takeaways. Take a look.

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