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Digital Transformation

Digital Transformation

Why Gender Diversity is More than Just a Buzzword

By Marcela Mielnicka 22 September 2018

Now, it's more important than ever that tech businesses look at integrating female talent. Here’s why.

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Digital Transformation

How Banks Can Utilise the Latest Technology to Deliver a Differentiated Customer Experience

By Engage Hub expert 13 September 2018

Digital banking is much more than just launching a new app or supporting a new device – financial institutions must fundamentally change their attitude towards service delivery to meet evolving customer needs and become the bank of choice.

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Digital Transformation

How do You Measure ROI on Digital Transformation to Drive Growth?

By Engage Hub expert 10 September 2018

Only 47% of organisations have a defined digital transformation plan in place. 52% of enterprise-level organisations are looking to increase their strategic IT budgets to get their own plans in place. If you’re in that 52%, start by building a clear investment case for your transformation initiative

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Digital Transformation

Evolve or die: Why digital transformation is more important than ever before.

By Engage Hub expert 10 August 2018

Digital transformation isn't just about flashy projects and massive technological restructures. It's about using the technology effectively to make your business more efficient and help you better serve customers.

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Digital Transformation

How Does Digital Transformation Relate to the Customer Experience?

By Engage Hub expert 8 August 2018

If you think your company has ample time to evaluate your approach to digital transformation, think again. While you’re moving cautiously, your competitors aren’t – and new entrants are disrupting your market.

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Digital Transformation

How Far Is Too Far: How To Maintain Customer Trust When Using Artificial Intelligence

By Engage Hub expert 30 July 2018

While many of us still think of robots and science fiction films when we think of artificial intelligence (AI), the truth is that AI is already all around us. From Siri and Alexa to smart fridges and smart meters, AI is a part of everyday life for many people across the globe.

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