Data Security: having the right infrastructure in place - Page 3 of 4

Phishing and smishing: How these cyber-attacks work (and how to prevent them)

By Mark Grainger 25 January 2021

Learn why phishing and smishing are a threat to high-security industries like financial services – and how the right cybersecurity can help prevent attacks.

Data Security

Is there really a trade-off between security and customer experience? (part one)

By Nicola Pero 18 January 2021

Read the first of a two-part blog series in which Engage Hub's CTO, Nicola Pero, discusses why data security compliance should be a customer service priority in your organisation, not just a box-ticking exercise.

Data Security

GDPR Two Years On: 6 Lessons Learned.

By Clive Hannon 26 May 2020

This week saw GDPR’s second anniversary. Read about the effects GDPR has had on businesses and consumers during the second year.

Data Security

Security vs. Customer Experience: How Banks Can Find the Balance

By Mark Grainger 8 August 2019

In the age of multi-channel communication and heightened security concerns, how do banks marry up seamless CX with robust security? Read this article.

Data Security

Data Security – How Not To Become The Next Headline

By Jeremy Staines 15 November 2018

Even in this post-GDPR era, the news is full of data security breaches. This checklist is a practical starting point for resolving common vulnerabilities.

Data Security