Market research giant Forrester has recognised Engage Hub as one of 42 top vendors in the Real-Time Interaction Management (RTIM) market.
Customer experience is now more than a buzzword. Organisations are making operational changes, not just paying lip service, according to research. Read more.
With so many different ways to improve customer experience, how do you know what to focus on next year? Here are our top 6 CX predictions for 2019.
These 3 tips will help you build customer relationships this holiday season and beyond, so you can boost revenue and customer lifetime value. Read now.
In partnership with Sapio Research, Engage Hub surveyed over 100 C-Level Executives to explore how much importance organisations place on customer experiences and what defines best practice today.
These 5 concrete steps will help you improve your customer experience across the board, so you can attract (and retain) more customers. Read now.