At Consumer Week 2022, we spoke with Hayley Ward, Head of CX and Data at Marks & Spencer, and shared 4 key ways retailers can harness the power of data.
When it comes to the retail customer experience, it’s not just about individual touchpoints. Here’s how deliver a seamless journey.
To thrive, retailers need to focus on customer experience. And the secret to great customer experience in 2021? Hyper-personalisation.
How can retailers deliver the right customer experience this holiday season? Here are 3 ways technology can help.
Read about 3 challenges impacting the energy and utilities sector – and how the right digital transformation approach can help overcome them.
Payment management technology can help energy and utility companies improve their service and support vulnerable customers – while managing margins. Read how.