Disruption is now ever prevalent in the retail industry. The Future Customer report, published in The Times, discusses how the battle between big enterprises and agile customer-centric startups for consumers’ trust and data is beginning to define an industry.
Consumers are growing increasingly demanding for personalised messaging which is driving retailers to abandon the madness of mass Black Friday led promotions in favour of direct-to-customer messaging.
The Future Customer report discusses key areas where changes in customer expectations are having dramatic effects on the industry.
In this blog, we'll look at the hurdles facing RegTech implementation in financial services, flagging up important considerations when looking at solutions
Read about the significance of customer intent and how you can capture and leverage this valuable insight.
Engage Hub’s Colm Dowd attended the #RegTechEdgeNoBorders event. Here are four key takeaways. Take a look.