- Products
- Industries
Last Mile Delivery Trends.
Customers now demand real-time alerts and greater flexibility.
Download our latest eBook to discover exactly how to communicate with the digital-savvy consumer and make missed deliveries a thing of the past.
These days, customers barely need to leave the house to get the goods and services they want. Everything is at the click of a button, and within a matter of hours, their order arrives at the location of their choosing, at the time they specified. But with consumer demand for ‘same-day’ deliveries doubling in the last year, the pressure to deliver – in all senses of the word – is truly on.
Latest Resources
Data Security
Is there really a trade-off between security and customer experience? (part two)
15 February 2021Read More >Read our second and final instalment of two-part blog series, where we continue to focus on why data security compliance should be a customer service priority in your organisation, not just a box-ticking exercise. Take a look.
Customer Communications
Key considerations when incorporating a Chatbot into your self-service solutions
9 February 2021Read More >In this blog, we’ve compiled a few tips and strategies to ensure that everything runs smoothly once your bot starts communicating with your customers. Take a look.
Customer Experience
How to choose the best-fit Customer Experience solution
1 February 2021Read More >Investing in CX is essential in order to continuously improve, so you can drive engagement, track results and analyse your sales funnel. But not all CX solutions are created equal - so how do you find the one that best fits your business?
- Industries
