Digital Transformation, Customer Experience and Calculating ROI.

How to dominate the competitive landscape.

As consumers become increasingly digital in their personal and professional lives, organisations must adapt to attract customers, boost loyalty and increase market share. And for many businesses, this involves digital transformation. After all, it’s hard to offer customers a seamless experience if your internal operations don’t facilitate efficient processes and information sharing.

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Download this whitepaper to discover:

  • Why unprecedented changes in consumer behaviour have caused 31% of companies to assign up to 15% of their budgets to digital investments.
  • How leading organisations such as Sainsbury’s have adopted digital transformation to radically improve their customer experience scores.
  • How you can easily measure the ROI of digital transformation using a defined process and frameworks.

Latest Resources

Data Security

AI Security and Compliance: 6 Golden Rules for LLMs

By Luigi Loconte 31 October 2025

In the second instalment of our security and compliance series, discover 6 golden rules to protect AI and LLMs from bias, data leaks and compliance

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Customer Communications

ComReg Sender ID Registry: Protect Against SMS Spoofing

By Mark Grainger 29 October 2025

Find out what ComReg’s Sender ID Registry means for your business and how it helps block spoofed messages before they reach customers.

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Customer Communications

Safeguarding Your Sender ID: Best Practices for Protecting Your Brand

By Chris Wallbank 15 October 2025

Explore Sender ID’s and learn how to stay compliant with ComReg’s new rules in the first of our blog series on security and compliance shaping modern comms.

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