This latest guide provides an introduction to self-service solutions driven by powerful and viable Chatbot technology.
As technology has advanced, more business operations have become automated. And customer service is no different. At Engage Hub, we understand that incorporating new channels (and improving the effectiveness of existing ones) shouldn’t lead to major increases in operational costs.
Our cross-channel Chatbot helps you to integrate messaging channels efficiently – and provide seamless, personalised engagement customers are looking for.
This latest guide provides an introduction to self-service solutions driven by powerful and viable Chatbot technology.
Read our second and final instalment of two-part blog series, where we continue to focus on why data security compliance should be a customer service priority in your organisation, not just a box-ticking exercise. Take a look.
In this blog, we’ve compiled a few tips and strategies to ensure that everything runs smoothly once your bot starts communicating with your customers. Take a look.
Investing in CX is essential in order to continuously improve, so you can drive engagement, track results and analyse your sales funnel. But not all CX solutions are created equal - so how do you find the one that best fits your business?