This latest guide provides an introduction to self-service solutions driven by powerful and viable Chatbot technology.
As technology has advanced, more business operations have become automated. And customer service is no different. At Engage Hub, we understand that incorporating new channels (and improving the effectiveness of existing ones) shouldn’t lead to major increases in operational costs.
Our cross-channel Chatbot helps you to integrate messaging channels efficiently – and provide seamless, personalised engagement customers are looking for.
This latest guide provides an introduction to self-service solutions driven by powerful and viable Chatbot technology.
Mid Sussex District Council and Birmingham City Council joined us on a webinar to discuss digital innovation in local authorities. Here are their 4 pieces of advice.
No matter how slick your online journeys, there will always be customers who need to contact a person. Here are 3 ways you can give them a first-class experience.
Next-gen messaging channel RCS gives you an easy way to deliver engaging, rich content – so you can nurture relationships and boost campaign ROI.