The COVID-19 crisis has dramatically affected the way people, businesses, and organisations communicate. It’s forcibly changing consumer behaviour and buying habits and has drastically impacted customer experience trends.
But how did the pandemic affect operational efficiency?
We’ve asked our expert Keith Eldridge, Director of Project Management, on the challenges he and his team helped to solve through the pandemic and beyond. Now available on-demand, watch today to discover how our intelligent technology enabled our client to reap the benefits of nearly £4 million in operational cost savings.
Keith Eldridge 13 July 2021