Read about 3 ways you can integrate your thinking around social media and customer experience – and enhance your efforts in both areas.
To compete in the age of the customer, your organisation must become a digital business. You must enhance the customer experience while also driving agility and efficiency through operational excellence. You must champion innovation and thrive within a wider digital ecosystem. Few organisations have made the transformation, and many more will fall along the way.
This webinar introduces Engage Hub’s whitepaper ‘Calculating the ROI of Digital Transformation’ and shows you how other business leaders are approaching this challenge, including a case study from one of the world’s largest banks.
Join our webinar to discover: