2019 was a busy one for hackers. In the last year we saw globally-renowned businesses, public authorities, and even voting systems become victim to crippling instances of system outages, data theft and ransomware attacks. As a result, it’s no surprise that this year, Data Privacy Day has become Data Privacy Month!
Customer Experience
Here’s how to make exceptional customer service your competitive edge this Black Friday and Cyber Monday (with tips on automation, live chat and more.)
Customer Experience
Discover 3 key ways using professional services with your tech deployment can enhance customer experience and ROI.
Customer Communications
Discover how the Consumer Duty has impacted financial services after the first year, with updates from insurance, banking and consumer credit.