Mastering the misconceptions of AI and automation

This article will outline how to master the most common misconceptions surrounding AI and automation so your business can start reaping the many benefits of Robotic Process Automation (RPA).

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Image to support the blog, showing blocks with different types of insurance you can have such as health, family, house, car, savings and holiday. Customer Experience

4 Insurance CX Challenges (and How to Overcome Them)

By Mark Grainger 10 May 2021

Read 4 ways technology can help insurance companies overcome common challenges and improve the customer experience.

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The purpose of the image is to support the blog on what hyper-personalisation means for retailers Customer Service Automation

Hyper-personalisation: An essential ingredient in retail CX success.

By Simon Brennan 23 April 2021

To thrive, retailers need to focus on customer experience. And the secret to great customer experience in 2021? Hyper-personalisation.

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Automation image to support the blog Customer Journey

3 ways to start scaling automation in your business

By Chris Crombie 19 April 2021

Learn about the 3 main types of automation and how they can help improve processes, drive revenue and strengthen customer journeys.

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