Many organisations are currently facing unprecedented pressure, falling revenues and reduced profits. A large number have temporarily closed or have adopted new ways of working, and rightly so, as the focus of most business leaders has been on protecting employees, understanding the risks to their businesses, and managing disruption to supply chains.
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How Organisations Can Help Customers By Stepping-up Communication And Streamlining CX During Coronavirus Pandemic
Latest Resources
Customer Experience
Conversational AI in 2023: What Is It And Should You Use It?
10 March 2023Read More >Get an up-to-date overview of Conversational AI – including how it works, the pitfalls and the benefits.
Customer Journey
Consumer Duty Compliance: 4 Steps to Drive Long-Term Benefits
9 March 2023Read More >Here’s how financial services organisations can adapt to Consumer Duty requirements in a way that maximises long-term benefits (and streamlines ongoing compliance).
Data Orchestration
Consumer Duty: How Do You Comply?
9 February 2023Read More >With less than 6 months until the Consumer Duty compliance deadline, organisations need to get to grips with the requirements – fast. Here’s how.
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