Engage Hub today announced the latest release of its Next-Gen Interactive Voice Response (IVR) solution. The new features of the AI-driven technology enable a fully-personalised experience for customers and full cross-channel integration.
Engage Hub today announced the latest release of its Next-Gen Interactive Voice Response (IVR) solution. The new features of the AI-driven technology enable a fully-personalised experience for customers and full cross-channel integration.
Get an up-to-date overview of Conversational AI – including how it works, the pitfalls and the benefits.
Here’s how financial services organisations can adapt to Consumer Duty requirements in a way that maximises long-term benefits (and streamlines ongoing compliance).
With less than 6 months until the Consumer Duty compliance deadline, organisations need to get to grips with the requirements – fast. Here’s how.