The last year was a busy one for hackers. 2019 saw globally-renowned businesses, public authorities, and even voting systems become victim to crippling instances of system outages, data theft and ransomware attacks.
The last year was a busy one for hackers. 2019 saw globally-renowned businesses, public authorities, and even voting systems become victim to crippling instances of system outages, data theft and ransomware attacks.
Discover how the Consumer Duty has impacted financial services after the first year, with updates from insurance, banking and consumer credit.
Learn how CX and security teams can collaborate to protect customer privacy while delivering personalised experiences.
Discover key insights from Forrester’s latest customer journey orchestration report, including essential features and tips for selecting the right platform.