At Consumer Week 2022, we spoke with Hayley Ward, Head of CX and Data at Marks & Spencer, and shared 4 key ways retailers can harness the power of data.
Real-time journey orchestration is key to engaging customers in times of shifting norms and expectations (like pandemics). Read why.
Data is key to delivering a seamless customer experience. These 4 steps will help you connect data across complex customer journeys. Read now.
Read about how journey orchestration helps you deliver a seamless, personalised customer experience – at scale and cost-effectively.
Learn 5 ways to improve debt collection rates – while keeping customer experience at the heart of your approach.
Acesse nosso blog para descobrir como se comunicar melhor com os seus clientes e fazer das entregas perdidas uma coisa do passado.
