The current conditions for UK high street retailers are far from favourable. Not only are they battling market pressure and challenges from ecommerce competitors, but also increasing rents and tough trading conditions. To ensure survival, retailers today must keep their finger on the pulse of all the latest technological advancements.
Customer Communications
Read how AI can help you deliver proactive service in a scalable, affordable way – while enhancing the customer experience.
Customer Experience
Read about the differences between agentic AI and generative AI when it comes to leveraging these technologies for the customer experience domain.
Customer Experience
Learn the key steps to building an AI Knowledge Base and 3 best practices to ensure it drives value for your customers and team.