Cross-channel Orchestration plays a major role in directly influencing a customer’s engagement. With Engage Hub, you can orchestrate the right message at the right time using our cross-channel marketing solutions. Driven by customer behaviour and engagement, combined with our native CRM capability, our channel orchestration solutions deliver true personalisation and contextual engagement across each touchpoint.
Not only can you set up automated lifecycle campaigns across multiple channels, but also in response to any real-time triggers – such as fraud alerts, onboarding process, order confirmations and more – at any moment in the customer lifecycle.