How to reduce costs while improving your customer experience with efficient and effective self-service technology.
22nd March 2017, London, UK – Introducing Another Number, a new iPhone app that provides people with a secondary mobile number on their existing device without the need for a second SIM, additional phone or contract.
The app enhances how professionals manage their work relationships and enables users to easily switch off from work in evenings, weekends or when they simply want a break.
Another Number is packed full of features and benefits including:
Andy Munarriz, Founder and CEO comments:
“Most professionals prefer to use just one phone for both personal and professional purposes. Carrying two phones is cumbersome and people have specific preferences regarding their phone’s brand or system. Additionally, using two phones is not environmentally friendly.
“At the same time, I know from my own experience how difficult it is to switch off from work when you receive countless business calls and texts even if you’re on holiday or spending time with the family. While our careers enhance our lives, everyone should feel comfortable switching off and enjoying life away from work. That’s how Another Number came to life – an app that easily lets any professional separate work calls and messages from personal ones without the hassle of two phones or the expense of an additional contract.”
Voicemail transcription, enabled by Nuance Loop allows users to quickly and easily read, save and forward their voicemail messages as SMS texts.
Another Number is available on Apple’s App Store for a monthly subscription of £9.99.
Calls and texts between Another Number users are free and customers can buy credits to call and message non-subscribers. The app subscription renews every month with no long term contract.
“Another Number is particularly useful for contractors, freelancers and professionals apprehensive about sharing their personal number with work contacts. By using this app, they can manage their contacts’ expectations better,” adds Munarriz.
“We’re happy to partner with Another Number and help busy professionals achieve a better work-life balance. This is a new and innovative way of using mobile numbers and Another Number offers many benefits – personal, economic and environmental. We strive to make it easier for businesses to send more personalised and relevant communications to their customers and we expect to see Another Number making it even easier for professionals across the UK to manage their ever-increasing workloads”, says Ray Tierney, CEO, Engage Hub.
“In the battle for work-life balance, busy professionals are always looking for ways to drive efficiencies and save time. Nuance Loop’s voicemail-to-text service integrated as part of Another Number gives people the ability to not only quickly and easily read their voicemails via text message, but also stay organised with the ability to save or forward messages,” said Daniel Faulkner, Senior Vice President and General Manager, Nuance Mobile.
About Engage Hub
At Engage Hub, it’s our mission to make sure your business treats your customers as individuals to engage each and every one, so you win them over faster and keep them for longer.
With over 30 years in the business, our services have evolved alongside the needs of our clients, including some of the world’s most successful brands across the financial services, utilities, telecoms, retail and logistics sectors. We understand the challenges you face – from data silos to legacy systems – and have built intelligent, intuitive and effective solutions that work for you.
Our commitment to excellence has helped us build a reputation as the leading global provider of data-driven consumer engagement and customer retention solutions. At a time when brand loyalty is at an all-time low, our data orchestration technology delivers the kind of experiences your customers have now come to expect. So, you can always keep them engaged and happy.