Oxford Economics’ latest report estimating that robots are expected to ‘replace up to 20 million factory jobs’ by 2030 opened up a heated debate about what the future of the workforce would look like. One of the most worrying potential outcomes being the impact it will have on already stagnating wages.
Customer Journey
Discover key insights from Forrester’s latest customer journey orchestration report, including essential features and tips for selecting the right platform.
Customer Communications
Learn how to prepare for Australia’s Privacy Act reforms with this 6-step guide.
Data Orchestration
Learn about what’s changing in Australia's Privacy Act – and the initial steps organisations must take to be compliant (and avoid fines).