It is forecasted that mobile banking is set to be more popular than visiting a high street bank branch within two years. And as the banking industry continues its digital journey, consumers are coming to expect more control over their data, greater convenience, and “anytime, anywhere” accessibility.
Digital Marketing Manager
Kimberley is responsible for all things digital at Engage Hub. Holding masters degree in Marketing, Kimberley has over 3 years experience in the B2B sector, having previously worked in France and Australia. From lead scoring and nurturing programmes to web data analysis through SEO and PPC, Kimberley is perfectly placed to consult on the development, implementation and optimisation of Engage Hub’s global marketing campaigns across all digital channels.
Read our second and final instalment of two-part blog series, where we continue to focus on why data security compliance should be a customer service priority in your organisation, not just a box-ticking exercise. Take a look.
In this blog, we’ve compiled a few tips and strategies to ensure that everything runs smoothly once your bot starts communicating with your customers. Take a look.
Investing in CX is essential in order to continuously improve, so you can drive engagement, track results and analyse your sales funnel. But not all CX solutions are created equal - so how do you find the one that best fits your business?