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Products
Journey Orchestration
Map, visualise, automate and optimise customer journeys in real-tine to exceed your customers' unique needs.
Journey Automation
Automate and treat each customer as an individual by creating experiences that matter the entire lifecycle.
Conversational IVR
Deflect calls using our native NLP-driven IVR for a consistent customer service with a human like experience.
Cross-channel Chatbot
Revolutionise customer service by transforming all channels into efficient, cost-effective, self-service solutions.
Cross-Channel Campaign Management
Communicate with customers at the right time, on the right channel, in a seamless and persoanlised way.
Industries
Industries
Financial Services
Drive cost savings while improving customer experience through automation.
Retail & Logistics
Deliver hyper-personalised communications to your customers to streamline from purchase to delivery.
Telecommunications
Harness new technologies to protect ARPU and drive new revenue streams in a competitive market.
Energy & Utilities
Drive engagement and retention with cost-effective digital transformation.
Solutions
Solutions
Digital Self-service
Provide digital customer support to deflect calls and take pressure off your call centre.
Emergency Management Services
Support your customers and employees during difficult times with cross-channel real-time engagement.
Consent Management
Manage customers opt-in consent preferences with ease and in real-time.
Intelligent Collections
Automate comunications and payments to streamline and increase collections.
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Products
Journey Orchestration
Journey Automation
Conversational IVR
Cross-channel Chatbot
Cross-Channel Campaign Management
Industries
Financial Services
Retail & Logistics
Energy & Utilities
Telecommunications
Solutions
Digital Self-service
Emergency Management Services
Consent Management
Intelligent Collections
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Blog
Conversational AI: The Pathway to Customer Centricity
By Engage Hub expert
7 November 2017
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Looking ahead to 2017: what’s going to be big next year in martech
By Engage Hub expert
15 December 2016
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Black Friday is for life, not just in the run up to Christmas.
By Engage Hub expert
23 November 2016
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The view from India: Post-Brexit Business in the UK
By Engage Hub expert
21 November 2016
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How the logistic industry is harnessing technology to deliver for its customers.
By Simon Brennan
22 August 2016
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Unleash the power of your data: How brands can give their customers a truly personalised experience.
By Engage Hub expert
11 March 2016
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